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WhatsApp CRM

Turn WhatsApp chats into a sales pipeline

Your customers already message you on WhatsApp. Cybromines turns that inbox into a managed CRM — shared, automated, and connected to your ERP.

Ahmed — Al Noor Tradingonline

Hi! Do you have the 12mm steel pipes in stock?

09:41

Hello Ahmed 👋 Yes — 240 units available in Jebel Ali.

09:41

Want me to send a quote for 200 units?

09:42

Yes please, with delivery to Sharjah.

09:43

Quote #Q-4821 sent. AED 18,400 incl. delivery. Valid 7 days.

09:44
PipelineQuote sent · AED 18.4k
Capabilities

Everything you need to sell on WhatsApp

From the first message to a closed deal, every step lives in one connected system.

Shared team inbox

Your whole team works one business number. Assign chats, leave internal notes, tag conversations, and never drop a customer message again.

Broadcast campaigns

Send template messages to opt-in audiences, schedule sends, and track delivery, reads, and replies — fully within WhatsApp's rules.

Chatbot flows

Build automated flows that qualify leads, answer FAQs, and book demos around the clock, handing off to a human at the right moment.

Pipeline from chats

Every conversation becomes a deal with a stage, owner, and value, so your WhatsApp activity rolls straight into your sales forecast.

Template management

Create, submit, and reuse approved message templates with variables, so campaigns and notifications go out compliant and on brand.

Cloud API native

Built directly on the WhatsApp Business Cloud API — verified messaging, green-tick eligibility, and reliability with no grey-market tooling.

Connected to your ERP

One conversation, your whole system behind it

Because WhatsApp CRM runs on the same platform as your ERP, agents answer with real data — not guesses.

01

Customer messages on WhatsApp

02

Agent sees full order & balance history

03

Quote created in the ERP, sent in chat

04

Deal advances in the CRM pipeline

FAQ

Common questions

Get started

Make WhatsApp your best sales channel

See the shared inbox, chatbots, and CRM pipeline working on a live demo number.